Using the Power of Influence in M-​​Commerce

This entry is part 1 of 8 in the se­ries Thoughts on M-​​Comm

Everyone is af­fected by in­flu­ence. We use in­flu­ence tech­niques in our everyday lives and don’t even no­tice. In order to be ef­fec­tive in the market today, you have to un­der­stand how in­flu­ence drives con­sumer be­havior in order to at­tract not just con­sumers, but loyal consumers.

In this ar­ticle, we’ll rely on the well-​​known book, Influence (by Robert B. Cialdini), for its model of spe­cific in­flu­ences. For each in­flu­ence tech­nique, we’ll talk about how it can af­fect con­sumer be­havior in an m-​​commerce context.

Read more »

The MUST HAVE List of Features for B2B M-​​Commerce

This entry is part 2 of 8 in the se­ries Thoughts on M-​​Comm

This ar­ticle lists the “must have” extra fea­tures for a suc­cessful B2B m-​​commerce ap­pli­ca­tion. Read more »

Is M-​​Commerce Just an Extension of E-​​Commerce?

This entry is part 3 of 8 in the se­ries Thoughts on M-​​Comm

There is a common at­ti­tude that m-​​commerce is just an ex­ten­sion of e-​​commerce (e-​​commerce in the sense of Web-​​based com­merce). However, this is wrong. M-​​commerce is not an ex­ten­sion of e-​​commerce in the same way that DVR is not an ex­ten­sion of the DVD. In both cases, you can find some sim­i­lar­i­ties, but there are greater dif­fer­ences that make these two sep­a­rate mar­kets. Here are a few fac­tors that make m-​​commerce more than just an ex­ten­sion of e-​​commerce. Read more »

4 Paths to Focus on in M-​​Commerce

This entry is part 4 of 8 in the se­ries Thoughts on M-​​Comm

M-​​commerce is still in its be­gin­ning stages. Some people see it as just a fad, while others see it as the fu­ture of e-​​commerce. I’m in the latter group. From studying the in­dustry, I see four main paths to focus on in as­sessing the move to B2C m-​​commerce.

  1. Products al­ready common in e-​​commerce
  2. Niche prod­ucts and spe­cific re­tail areas
  3. Research
  4. Integration

Read more »

Will M-​​Commerce Revolutionize Our Lives?

This entry is part 5 of 8 in the se­ries Thoughts on M-​​Comm

The sort of dis­cus­sion going on with m-​​commerce today sounds a lot like what hap­pened in the be­gin­ning with e-​​commerce and even with Second Life. In the be­gin­ning of e-​​commerce, every­body be­lieved that tra­di­tional re­tail and con­sumer pur­chasing be­havior would change com­pletely to adapt to the new trends. In fact, this didn’t happen for most prod­ucts and consumers.

However, m-​​commerce is much more likely to rad­i­cally change how people go about their lives. Here are some rea­sons why. Read more »

Direct Sales and M-Commerce–A Perfect Mix

This entry is part 6 of 8 in the se­ries Thoughts on M-​​Comm

Direct sales and m-​​commerce com­ple­ment each other in a va­riety of ways. The biggest dif­fi­culty for the sales person in­volved in di­rect sales is ob­taining in­for­ma­tion that can help ne­go­tiate deals. Additionally, the sales person needs in­for­ma­tion that al­lows them to im­prove net­working, cus­tomize re­la­tion­ships with cus­tomers and the com­pany,  and keep up with the company’s new pro­mo­tions and prod­ucts. M-​​commerce tools can over­come these dif­fi­cul­ties. Here’s how. Read more »

Personal Predictions for M-​​Commerce

This entry is part 7 of 8 in the se­ries Thoughts on M-​​Comm

This is a list of my per­sonal pre­dic­tions for mo­bile com­merce based solely on my re­search on the Internet, con­sumer ex­pe­ri­ence, and my gut feeling.

  1. In 10 years, mo­bile will over­come PC advertising.
  2. Android will be the most im­por­tant platform.
  3. Payments using mo­bile will be common in the US.
  4. Mobile will be the new play­ground for hackers.
  5. Smartphones will cost less than US$60.
  6. Tablets will not take off. Read more »

Will M-​​Commerce Affect Traditional Retail?

This entry is part 8 of 8 in the se­ries Thoughts on M-​​Comm

M-​​commerce has strong fea­tures that can af­fect the way we look at tra­di­tional re­tail. Here are a few:

  1. Electronic coupons
  2. Customized pro­mo­tions
  3. In-​​store research
  4. In-​​store product location
  5. Payment

Let’s look in more de­tail at how these fea­tures can change re­tail today and how com­pa­nies can adapt to them. Read more »

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